Privacy Policy

Information We Collect

We collect information you submit through the contact form: your name, email address, company website, and message.

If you contact us directly at info@reimagen.ai, we receive the information you choose to include in your message.

Like most websites, our hosting provider may automatically collect limited technical information needed to operate the site, such as IP addresses, browser information, request data, and server logs.

How We Use It

We use information you provide to respond to inquiries, follow up about potential or active projects, operate the business, and maintain internal records. We do not use it for advertising or add you to general marketing lists without your explicit request.

We Do Not Sell Your Data

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their commercial purposes.

Data Sharing

Contact form submissions are processed by a third-party form delivery service and sent to our email.

This website is hosted by a hosting provider that may collect standard server logs (including IP addresses and request data) as part of operating the site.

We use other service providers to run the business, including email, contact management, cloud storage, and tools for inquiries and projects. They process information only as needed to provide services to Reimagen.

Data Storage

Information you share with us may be stored in our email systems, cloud storage, and other business tools we use to manage inquiries and client work. We take reasonable administrative and technical measures to protect your information.

Data Retention

We retain inquiry and related information for as long as reasonably necessary to respond, follow up, maintain business records, comply with legal obligations, or resolve disputes. You may request deletion by contacting info@reimagen.ai.

Social Media

The site links to reimagen profiles on third-party platforms (such as Instagram, LinkedIn, YouTube, TikTok, X, and GitHub). Those platforms have their own privacy policies and may collect information about you when you visit them. Reimagen does not control how they handle your information.

Cookies & Tracking

We do not use cookies or tracking technologies for advertising or behavioral profiling. We do not respond to Do Not Track (DNT) signals because we collect no tracking data of that kind.

California Residents

Under CalOPPA and the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to know: what personal information we collect and how it is used.
• Right to delete: request that we delete your personal information.
• Right to opt out: we do not sell personal information, so no opt-out is required.
• Right to non-discrimination: we will not treat you differently for exercising any of these rights.

To exercise any of these rights, contact us at info@reimagen.ai.

Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have done so inadvertently, contact us and we will delete it immediately.

EU & UK Residents (GDPR)

If you are located in the European Union or United Kingdom, the following applies under the General Data Protection Regulation (GDPR) and UK GDPR.

Legal basis for processing: We process your personal information on the basis of legitimate interest: to respond to your inquiry and manage related business communications. We do not process your data for other purposes without your consent.

Data retention: We retain personal information only as long as necessary for the purposes described in this policy, consistent with the Data Retention section above.

Your rights: In addition to the rights listed above, EU and UK residents have the right to data portability (receive your data in a structured, machine-readable format) and the right to restrict or object to processing.

Complaints: You have the right to lodge a complaint with your local data protection authority. In the EU, find your authority at edpb.europa.eu. In the UK, contact the ICO.

Changes

We may update this policy occasionally. Any changes will be posted here with a revised effective date.

Unsolicited Email

Reimagen will not ask for passwords, payment card numbers, or sensitive account details through unsolicited email. If you receive a message that claims to be from us and asks for that information, contact info@reimagen.ai before responding.

Contact

Questions? info@reimagen.ai